At Wigacure, customer satisfaction is important to us. However, due to the nature of our products, we follow a strict No Return & No Exchange policy. Please read carefully before placing your order.
1. No Returns or Exchanges
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Once an order is delivered, it cannot be returned or exchanged.
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Please ensure that you check product details, shades, and descriptions carefully before purchase.
2. Refunds (Only in Case of Defective/Damaged Products)
We issue refunds only under the following conditions:
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The product is defective or damaged on arrival.
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You must notify us within 48 hours of delivery with proof (photo/video).
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After verification, the refund will be processed to your original payment method within 7–10 business days.
3. Non-Refundable Cases
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Change of mind after purchase.
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Wrong product ordered by the customer.
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Opened, used, or tampered products.
4. Cancellation Before Dispatch
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If you wish to cancel an order, it must be done within 12 hours of placing it. Once dispatched, cancellation is not possible.
5. How to Claim a Refund
Email us at customercare@wigacure.com or call +91 84700 49510 with your order details and evidence of the issue.
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